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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Sales & Variable OPS

Turn One-Time Visitors into Lifelong Customers

Turn One-Time Visitors into Lifelong Customers

The objective for dealerships is profitable growth. All the things that dealers manage every day — customer interactions, vehicle inventories, CSI scores, training, facilities, retention, factory relations and many more — are to achieve this key goal — profitable...

AUGUST AUTO LEASE PRICES INCREASE BY UP TO 54% ON SEVERAL VEHICLES

AUGUST AUTO LEASE PRICES INCREASE BY UP TO 54% ON SEVERAL VEHICLES

Several Brands Increase Lease Prices by up to 54% on Vehicles of All Sizes as New Model-Year Units Enter Showroom; Interest Rate Hikes Take Effect CINCINNATI, OHIO (September 21, 2018) – Wantalease.com, the nation’s first online car lease marketplace for new lease...

Don’t Miss Revenue Opportunities!!

Don’t Miss Revenue Opportunities!!

It is widely known that Service is the lifeblood of all dealerships and, in many cases, keeps dealerships financially in the black. With the inundation of service requests by consumers, largely due to the increasing amounts of recalls that we’ve seen in the last few...

How to Boost Your Recall Completion Rate

How to Boost Your Recall Completion Rate

Today one of five vehicles on the road are under recall. This year alone there have been 46 million vehicle owners notified of a recall; seven million of which are not related to the Takata airbag issue. Recalls represent a significant revenue opportunity for...

Hello, Is It Me You’re Looking For?

Hello, Is It Me You’re Looking For?

I frequently write about how, in my opinion, dealerships would be wise to expand their thinking and change attitudes towards recall customers … and not just recall customers, but all customers The customer experience is key to building customer loyalty, increasing...

Cox Automotive Solutions Lab opens at Northwood University

Cox Automotive Solutions Lab opens at Northwood University

The Cox Automotive Solutions Lab at Northwood University in Midland, Mich. officially opened with a ribbon-cutting ceremony on August 29. The Cox Automotive Solutions Lab provides hands-on, experiential learning opportunities that are a cornerstone of Northwood...

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