Sales & Variable OPS
Do You Know Your Customers’ Service Share of Visits? Here’s Why You Should
In the automotive industry, the ability to earn a greater share of a customer’s spend is the key to driving higher customer lifetime value. To that end, many dealers utilize flawed retention strategies designed to achieve a minimum number of service visits rather than...
Local Charities Win Big in Manheim Corporate Challenge
Cox leadership donates $20,000 between two charities in San Antonio and the Philadelphia area ATLANTA, Ga. (July 16, 2019) – An organization that helps veterans with housing and employment needs and a nonprofit that fights hunger are the big winners of a corporate...
Xtime Launches New Service Tracker to Help Bring Trust and Transparency to Every Vehicle Service Visit
Introducing real-time vehicle service status updates from the palm of your hand REDWOOD CITY, Calif., July 17, 2019 – Dealerships and customers can both agree that the vehicle service experience needs improvement. Hindered by poor communication, the relationship...
A Tidal Wave of Change May Be on Its Way to Dealerships
Federal law currently prohibits dealerships from selling any new vehicle with an open safety recall to consumers. And now, Democratic Senators Richard Blumenthal (Democrat - Connecticut) and Edward Markey (Democrat - Minnesota) have reintroduced legislation that also...
The Best Leads are in Your CRM
New leads are important, and you always want to keep the pipeline full. Yet, it can cost as much as five times more to attract a new customer than to retain an existing one. Doesn’t it make more sense to spend time nurturing the leads you already have? According to...
Selecting the Right DMS is Like a Marriage: 3 Features that Help Avoid a DMS Divorce
This is my second blog in a series about what to look for when choosing a Dealer Management System. In my first blog article, I talked about how to start evaluating the right DMS for your dealership. This blog is a continuation of that topic. A DMS is like a marriage,...
Inovatec Systems Corp. Partners with ZestFinance to Enhance Lending Procedures
BURNABY, BC (July 16, 2019) - Inovatec Systems Corp., a provider of industry-leading, cloud-based software solutions for all financial institutions, and ZestFinance, a leader in artificial intelligence (AI) software, today announced their strategic partnership to...
Sheehy Auto Stores Raises $300,000 to Benefit the American Heart Association Through the 22nd Annual Sheehy 8000
FAIRFAX, Va., July 16, 2019 /PRNewswire/ -- Sheehy Auto Stores raised $300,000, matching last year's donation, to benefit the American Heart Association as part of the company's annual Sheehy 8000 Sales Race, a community-wide effort that ran May 10 – July 5, raising...
A Change That Extends Your Dealership’s Reach on Facebook
Facebook recently announced a change to its algorithm that prioritizes posted comments in a manner that can be very beneficial as far as gaining more exposure to your customer’s networks. According to Social Media Today, Facebook has changed how it displays comments...
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