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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

North Carolina To Allow Digital Processing of Total Loss Titles

IAA and Dealertrack expand strategic agreement, bringing speed and efficiency to title delivery for the entire auto industry NORTH HILLS, NY and WESTCHESTER, IL, July 9, 2020 – The General Assembly of North Carolina has amended its laws governing the title transfer of...

Used vs. New Sales Trends Week of July 4

Background: New-car inventory at the beginning of June was down by a third, compared to the same time last year, according to research from Edmunds.com. At the same time, June auto sales climbed about 3.3% from May, although they are down by 30% compared to a year...

5 Tips to Train and Retain Your Sales Staff

5 Tips to Train and Retain Your Sales Staff

By Bill Wittenmyer, VP of Sales, Layered Apps & Competitive Accounts, CDK Global How well do you retain sales staff? According to Automotive News, the annual turnover rate average for salespeople in our business is 67%. That is an alarming statistic when you...

Customer Experience: Your Competitive Advantage

Customer Experience: Your Competitive Advantage

By Steve Southin, Co-CEO, PAVE COVID-19 has reformed and redefined the customer experience (CX), requiring dealers to think beyond short-term fixes to plan for the future - a new normal with increased consumer interest in digital retailing options, according to the...

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