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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Sales & Variable OPS

Media Madness 2011

The question I’m asked most often is “What advertising mediums should I use, and what percentage of my total ad spend should they be?” Unfortunately, there is no easy ‘one size fits all’ answer. We’ve had more media additions, deletions and corrections in the past 20...

Outsource to Improve Results and Reduce Costs

In most organizations today, staff levels have been reduced and the fewer remaining managers and employees are taking on more responsibilities and becoming stretched thin in the process. While most organizations have outsourced key staff functions for many years...

It’s the Culture, Stupid!

A common misconception is that you can change your team's behaviors strictly by changing your dealership’s vision. Here’s an example to explain why that won’t work: a football team going 0-8 halfway through the season isn’t going to improve by announcing a “new...

Stephen Wade, 2011 NADA Chairman, Stephen Wade Automotive Group

Stephen Wade, 2011 NADA Chairman, Stephen Wade Automotive Group

He started out wanting to be an attorney with no intention of being in the car business. Now, Stephen Wade is this year’s incoming chairman of NADA after almost 40 years of being a dealer. He shares with Dealer magazine the numerous challenges the association will...

Rob Fontano, Digital Sales & Marketing Director, Marazzi Motors

Rob Fontano, Digital Sales & Marketing Director, Marazzi Motors

Rob, it looks like the John Marazzi group in Florida has a strong online presence. What is your role there? My role is help us capture as much of the digital market as possible. It all starts with well performing web sites. I realized early on that consumers were...

Warning to Fiat Dealers – Beware of Unexpected Competition

When our Chrysler dealer clients first heard that Fiat was not going to provide them with rebadged vehicles but instead offer those vehicles through a separate Fiat franchise, they rightfully felt betrayed. The Auto Task Force attempted to persuade us, as taxpayers,...

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