Sales & Variable OPS
NCM® Associates Aligns with Proactive Training Solutions to Present “Management by Fire!” Workshops for NCM Clients
Overland Park, Kan.: NCM Associates, the leading provider of automotive 20 Group, retail operations consulting, management training and operations Benchmark® analytics to the retail automotive industry, and Alan Ram, a premier management, telephone and sales training...
Ways to Prevent: The ‘Down-time’ Excuses
I must share with you that the days of what I refer to as “Rain Ex Sales Reps” are gone! “Rain Ex,” front lobe “yes, yes, yes,” rebuttals, scripts or habits are weak. They immediately, from first contact, either lump us into the stereotype that makes this business...
Dealer Product Services Has Been Selected By BMW of North America and MINI USA to Build and Manage National Service Marketing Initiatives
LONG GROVE, Ill. -- BMW of North America announced Dealer Product Services (DPS) has been selected as administrator for a branded MINI service retention and marketing initiative. Dealer Product Services will launch the new MINI Service Connection Program in October...
Manheim Launches New Online Sales Promotion for Dealers
ATLANTA – Manheim is “bringing the auction” to the dealers with a new online sales promotion that makes it easier than ever before to list vehicles on OVE.com and sell online to the industry’s largest collection of buyers. The program began Sept. 1 and will run...
Precision Automotive Center in Tampa, FL Selected as a MOTOR TREND® Certified Dealership
Norcross, GA – September 1, 2011 – MOTOR TREND® (www.motortrend.com), a publication of Source Interlink Media, LLC, a subsidiary of media and marketing services company Source Interlink Companies, Inc, and EasyCare® (www.easycare.com), the leading independent provider...
AIADA: August Auto Sales Weaker Than Expected For International Nameplate Dealers
Alexandria, VA – The American International Automobile Dealers Association (AIADA) released August 2011 sales figures for the international nameplate automobile industry. AIADA represents America’s approximately 10,000 international nameplate franchises whose brands...
SmartAuction Announces Data Transfer Feature for CentralDispatch® Users
DETROIT – SmartAuction, Ally Financial’s online vehicle auction website, announced that it has formed an agreement with CentralDispatch® to allow SmartAuction users to upload daily SmartAuction transaction activity to their CentralDispatch accounts. The enhancement...
Revisiting ‘The Calm Before the Storm’
In June of 2010, I wrote a column that ran in Dealer magazine, “The Calm Before the Storm.” In it I suggested that despite the economic upswing we were enjoying at the time, a debt-induced financial crisis loomed and could cause more challenging times as 2011...
AutoNation: August 2011 retail new vehicle unit sales decreased 3% versus August 2010
FORT LAUDERDALE, Fla. -- AutoNation, Inc. (NYSE: AN), America's largest automotive retailer, announced that its retail new vehicle unit sales in August 2011, as reported to the applicable automotive manufacturers, totaled 18,121, a decrease of 3% as compared to August...
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