Sales & Variable OPS
October New-Vehicle Retail Selling Rate Holding at a Higher Level
WESTLAKE VILLAGE, Calif. — After a strong September, new-vehicle retail sales in October remain stable above a 10-million unit level, according to J.D. Power and Associates, which gathers real-time transaction data from more than 8,900 retail franchisees throughout...
Chrysler to Invest $165 Million to Add Body Shop to Mich. Assembly Plant
Auburn Hills, Mich. - Chrysler Group LLC announced that it will invest $165 million to add a new one million square-foot body shop to its Sterling Heights (Mich.) Assembly Plant. This follows an announcement in December 2010 that the Company would invest nearly $850...
Passport Auto Group Announces Opening of the New Collision Repair Center
MARLOW HEIGHTS, Md. -- Passport Auto Group announced that their brand new state of the art Collision Repair Center will open for business on October 24, 2011, featuring the same outstanding service you have come to expect from the Passport Automotive Group. The...
Play Ball! Customer Service is Much like Baseball
Sometimes it’s easier for people to understand something if you can relate it to a game or activity that is commonly known or played; in this case I like to compare our customer service business to the game of baseball since there are so many similarities. Don’t...
Ford Explorer Hits the 100,000-Sales Mark
DEARBORN, Mich., Oct. 24, 2011 – America’s love affair with the Ford Explorer is stronger than ever with more than 100,000 Explorers sold this year – making it the fastest-growing midsize utility in the nation. “The Explorer continues to be one of the strongest...
GM Announces $325 Million Plant Investment in Michigan
WARREN, Mich. – General Motors said Friday it will invest $325 million in tools and equipment to support production of future electric vehicle components, creating or retaining 418 jobs. Timing for the project was not disclosed. The plant in suburban Detroit has 679...
Ford Confirms Increased Investment in Kansas City Plant
KANSAS CITY, Mo. -- Ford Motor Company recently confirmed Kansas City Assembly Plant workers will build its full-size Transit van – Europe's best-selling commercial vehicle – when the new product joins its North American lineup in 2013. This is another example of the...
Toyota Material Handling North America Announces Management Changes
COLUMBUS, Ind. -- Toyota Material Handling North America (TMHNA) announces the expansion of its executive team in an effort to further strengthen the North American regional operations and distribution channels of the two respected brands it represents: Toyota and...
Auto Loan Default Rates Down in September
NEW YORK -- Data through September 2011, released by S&P Indices and Experian for the S&P/Experian Consumer Credit Default Indices, a comprehensive measure of changes in consumer credit defaults, showed the only decrease in credit line default rates in...
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