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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Sales & Variable OPS

Closing is a Breeze When…

You master commonality-based rapport. Regardless of which type of first contact we made with our prospects, be it via live chat, a phone call, a lead or as a guest on our property, it is imperative that we understand and master commonality based rapport building. What...

Errors in Deal Documents Can Have Bad Consequences

Recently our firm has handled several cases where a dealership’s chances of success in a lawsuit were greatly weakened by errors or omissions in the dealership’s sales documents. In one case, there were several documents that required the signature of the purchaser...

GM Financial Reports March Quarter Operating Results

GM Financial Reports March Quarter Operating Results

FORT WORTH, TEXAS -- GENERAL MOTORS FINANCIAL COMPANY, INC. (“GM Financial” or the “Company”) announced net income of $112 million for the quarter ended March 31, 2012, compared to $77 million for the quarter ended March 31, 2011. Earnings of $112 million Loan and...

Edmunds.com Investigation Finds Serious Flaws in Car Recall Process

Edmunds.com Investigation Finds Serious Flaws in Car Recall Process

SANTA MONICA, Calif. — Millions of drivers could be endangered by operating vehicles that have been recalled but have not been repaired, reports Edmunds.com, the premier online resource for automotive information. In fact, one study says that there were “at least” 2.7...

April Bankruptcy Filings Fall 16% from 2011

April Bankruptcy Filings Fall 16% from 2011

Alexandria, Va.— Total bankruptcy filings in the United States for April 2012 decreased 16 percent compared to the previous year, according to data provided by Epiq Systems, Inc. April bankruptcy filings totaled 108,865, down from the 129,815 filings registered in...

Dollar Thrifty Automotive Group Reports Record First Quarter Profit

Dollar Thrifty Automotive Group Reports Record First Quarter Profit

TULSA, Okla. -- Dollar Thrifty Automotive Group, Inc. (NYSE: DTG) reported results for the first quarter ended March 31, 2012.  Net income for the 2012 first quarter was $40.4 million, or $1.35 per diluted share, compared to net income of $16.5 million, or $0.53 per...

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