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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Sales & Variable OPS

Avoid Customer Attrition: Sell Tires!

Twenty years ago, I was doing some consulting work for a Chrysler dealership in the Midwest. Day one was simply an on-the-drive observation day, I stood near the advisors to simply watch and listen. Mid-morning, a vehicle approached the service drive with the “donut”...

Carfax To Receive Patents To Help Insurance Industry

Vehicle History Attributes to Improve Underwriting and Ratings CENTREVILLE, Va. -- Carfax, Inc. is pleased to announce that the United States Patent and Trademark Office (USPTO) has published a Notice of Allowance for U.S. Patent Application Serial Number 13/181,736...

Ally Bank Earns Praise as a Top “Trustworthy” Retail Bank

MIDVALE, Utah -- Ally Bank's customer-centric approach to banking is earning a trusted reputation among consumers and third parties. In addition to ranking among the top five 2011 "Most Trusted Companies for Retail Banking" in a study recently released by Ponemon...

Maryann Keller Joins Auction Direct USA Board of Directors

Key Automotive Industry Expert Joins Leading Used Car Sales Organization ROCHESTER, N.Y. — Auction Direct USA announces that Maryann Keller, managing partner of global auto industry advisory services, Maryann Keller & Associates, LLC has joined its board of...

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