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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Sales & Variable OPS

Dispatching vs. Labor Gross – Me, Me, Me – Give it to Me

“I want it, I want it, give it to me, give it to me, me, me” (tech jumping up and down). “What! I don’t want that freakin’ dud. Give it to the new guy, buster. I’ve been here too long to work on that loser – whatsamatterforyouanyway.” Dispatch mismatch There’s an old...

AIADA Joins Federated Insurance to Combat Distracted Driving

AIADA Joins Federated Insurance to Combat Distracted Driving

Alexandria, VA – The American International Automobile Dealers Association (AIADA) and its Affinity Partner, Federated Insurance, are joining forces to bring attention to the growing and serious problem of distracted driving. Through the partnership, Federated...

Out-marketed by the Aftermarket Chains

When it comes to winning business in fixed operations, Sun Tzu put it best: “Know thy enemy.” But many dealers still mistakenly believe their competition is the dealer down the street, when in fact; it’s really the aftermarket chains. According to a June 2012 Forbes...

Richard Knase, Internet Director, Van Chevrolet

Richard Knase, Internet Director, Van Chevrolet

Van Chevrolet was among the top 40 dealerships nationwide for Internet sales in 2011, with 2,000 new and used vehicles sold from Internet leads. With the dealership’s current 16-17% close rate, this year’s sales are on track to exceed last year’s. Internet Director...

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