Sales & Variable OPS
Repeat vehicle purchases still a result of relationships developed on the lot
According to an article on Marketing Daily, "post-purchase customer satisfaction" and conversations held after the purchase are one of the largest factors in ensuring a sense of relationship to the new customer: resulting in social media, direct and word-of-mouth...
GM Announces Widest Deployment of 4G LTE Services in Vehicles
Collaboration with AT&T begins with U.S. and Canada rollout in 2014 BARCELONA – General Motors today announced a broad global strategy to deliver a new generation of connected cars and trucks with embedded 4G LTE mobile broadband, the largest deployment in the...
Torture Testing a New Van: How Ford Dished Out 10 Years of Punishment in 180 days
•Ford subjects all-new Transit Custom – the 2013 International Van of the Year – to its most comprehensive ever vehicle testing process; durability tests simulate 10 extremely punishing years ownership in 6 months •More than 150 professional test drivers, plus...
Sudden power loss in 724K Ford model cause for Feds to take interest
In a report by the Detroit News, 724,000 Ford models are being investigated for engine failure problems in 2009-2011 Escape, Fusion and Mercury models. Design changes in 2009 over complaints were not enough to fix what appears to be a throttle body/throttle control...
New Cadillac XTS helps re-develop GM’s strategy in China
According to Gasgoo.com, Shanghai General Motors released the new Cadillac XTS this week. American cars entering the international playing field represent competition for the 89% German-owned market: Shanghai GM plans to sell 100,000 Cadillacs in China in 2015. 250...
Thasunda Brown Duckett Named CEO of Chase Auto Finance
New York, NY – Chase announced today that Thasunda Brown Duckett has been named CEO of Auto Finance, part of Chase’s Consumer & Community Banking division. Ms. Duckett previously served as national retail sales executive for Chase’s Mortgage Banking division. She...
Dealertrack Announces Agreement to Acquire Louisiana-based Casey & Casey NPS, Inc. Dealertrack Announces Agreement to Acquire Louisiana-based Casey & Casey NPS, Inc.
Acquisition Increases Reach of Dealertrack’s Electronic Registration and Titling Services Product Suite Lake Success, N.Y., February 25, 2013 ─ Expanding its U.S. presence in the online registration and titling marketplace, Dealertrack Technologies (Nasdaq: TRAK)...
GrooveCar Direct Launched
HAUPPAUGE, NY– GrooveCar Direct was launched here today expressly to enable the nation’s credit unions to develop a new revenue generating stream in addition to helping them secure more auto loans. The program is a made-to-order fit for CU’s to realize more and better...
Tires engineered for efficiency in hybrids and other econo-mobiles
According to the New York Times, Ford and other hybrid and high-efficiency car manufacturers are exploring an understated but essential part for decreasing fuel costs and increasing average city MPG. Below, low-resistance tires, increased and improved tread,...
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