Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Sales & Variable OPS

It’s a Wild Ride – Creating Family Member Employment Policies

It’s a Wild Ride – Creating Family Member Employment Policies

"OK, it’s time for a break," I yelled over the deafening shouts of three sibling shareholders and their spouses. "Let's just chill for 15 minutes or so. Give yourself a break, have a cup of coffee, stretch your legs; do whatever it takes to relax a moment. And for...

Is Your Dealership LOUD Enough to be Heard Online?

Is Your Dealership LOUD Enough to be Heard Online?

Focus on “share of voice” to turn demand into consistent conversions, sales. Did you meet your sales goal for 2013? In-market demand was strong last year, with 2014 off to a rocket start. New research by Compete’s Lincoln Merrihew (Automotive 2013: Mixed Market...

Never, Ever Argue With Your Salespeople

Never, Ever Argue With Your Salespeople

Let me first point out the odds of becoming a sales manager in the automotive industry. There are approximately 20,000 new car dealers in the US and Canada. They will average approximately seven new sales people a year between them. Do the math on that. You are one in...

Technology Trends: Are You Seeing Double?

"You know how sometimes when you make a copy of a copy, it's not quite as sharp as, well, the original?" This is one of my favorite movie quotes (Multiplicity -- 1996). It also often applies to dealership groups. You can have a flagship dealership that adheres to all...

Tips for Boosting Your Shop Marketing Leads Fast

Tips for Boosting Your Shop Marketing Leads Fast

Tips for boosting your shop marketing leads fast, from Stratosphere Studio. It can happen to even the biggest and best collision repair shops: you’re coasting along through the month when all of a sudden you see your number of new internet leads dropping quickly. It...

GM recall repairs start Monday

GM recall repairs start Monday

GM recall repairs start Monday, according to The Detroit News. A senator asked again Sunday why it took General Motors so long to discover a defect in ignition switches of 2.6 million vehicles, a day before the automaker launches repairs of the recalled vehicles,...

Join us for Digital Dealer Las Vegas 2021