American Guardian Warranty Services, a leader in providing administrative services for agents and dealers offering vehicle protection products, limited warranties, and a variety of environmental and aftermarket products across the US, announced today it has developed a much faster way to file and track claims.
Removing the need to rekey information, and eliminating wasted time copy and pasting, this new workflow automates the filing process in Reynolds and Reynolds Advanced Service.
“Our advisors love this,” said Ed Trueblood, service manager at Liberty Buick in Peoria, AZ. “It is very easy to use, saves them a ton of time, and works seamlessly with the Advanced Service suite of tools.”
Time is valuable to everyone working in fixed operations. Creating efficiencies that remove bottlenecks and free up time to address more profitable endeavors is key to the success of every service department.
“Reynolds is constantly looking for ways to streamline operations, making things work faster and more intelligently for our customers,” said Jason Sideris, vice president of fixed operations product management at Reynolds. “By leveraging our full Retail Management System, we are able to embed workflows and functionality across our tools and companies seamlessly to achieve optimal results for our customers.”
“This is yet another excellent reason to have Advanced Service, beyond all the other time-saving efficiencies it provides,” said Trueblood.
This new option for service departments will be rolled out at the NADA Show 2025, where demonstrations of the capability will be on display at the AGWS booth (#1741) in the Reynolds village of booths.
About AGWS
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle protection products, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.
About Reynolds
Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better business results and transform the customer experience. The company is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Tampa, Florida, and Celina, Ohio, as well as operations in Canada, the U.K., and Europe. (www.reyrey.com)
