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The Mistakes That Make Dealership Videos Lose Viewers

Published: October 23, 2025

Videos have always been celebrated as the top marketing tool for car dealerships, with research showing their strong influence on buyer decisions. For instance, Wyzowl reports that auto shoppers who watch videos are 1.81 times more likely to purchase. However, what’s often overlooked is the difference between any video and a successful one. Not every dealership video captures attention or converts leads—and this is where many dealers face challenges.

In this article, we explore the key reasons why dealership videos sometimes fail and what can be done to make them more effective.

Losing Viewers Right After Beginning

A weak opening is the number one reason viewers swipe away from dealership videos.

A report shows that 67% of mobile viewers swipe away from a video if it doesn’t engage them within the first 3 seconds, while creators who use a strong hook in that window experience a 58% increase in watch time.

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This happens because our brains naturally prefer efficiency in processing information—the faster something communicates value, whether through a bold question, striking image, or direct answer, the less mental effort it takes to decide, “Is this worth my time?” That’s why short, sharp openings are so effective. Furthermore, studies from Microsoft reveal that the average human attention span has dropped to only 8 seconds, making it even more crucial for dealerships to start strong. Below are some quick tips for creating a stronger intro:

  • Start with a bold question that your customers are already asking.
  • Use a striking visual or unique camera angle right away.
  • Highlight a key feature or benefit in the very first seconds.
  • Avoid long intros—get to the point instantly.
  • Create curiosity that makes viewers want to keep watching.

Keep It Simple, Keep It Short—And Sell More 

In today’s fast-paced online world, short videos are the most powerful way to capture attention. Platforms like TikTok, Instagram, and YouTube have conditioned audiences to expect quick, value-packed content, making them less inclined to engage with longer formats unless the topic is particular and relevant.

Research backs this trend: short-form videos generate up to 2.5 times more engagement than longer ones, according to Sprout Social. About 73% of consumers prefer them when exploring products or services, and clips under 90 seconds retain roughly 50% of viewers—far outperforming lengthy videos, according to Vidico. For dealerships, this means creating concise, structured videos that get straight to the point, emphasize the most important information up front, and ensure every second delivers value.

One Size Doesn’t Fit All: Match Video Style to Each Platform

Each social platform requires a unique video style because each attracts a different customer mindset. TikTok thrives on quick, trend-driven, and entertaining clips that connect with younger audiences, while Facebook and Instagram favor polished, visually striking videos that appeal to style-conscious shoppers. YouTube, on the other hand, is best suited for in-depth, informative content, such as car walkarounds or feature explainers, which attracts buyers who are actively researching their next purchase.

LinkedIn calls for a professional, trust-building tone that showcases expertise and resonates with business-minded audiences. For dealerships, understanding both the style and audience of each platform ensures their content is tailored effectively—delivering the right message to the right customer in the right place.

Use Video Wisely

Video remains the most powerful tool for dealerships, but only if it’s used right. By opening with impact, keeping content under 90 seconds when possible, and tailoring videos for each platform, dealers can turn fleeting attention into lasting interest. The ones who make these changes now will be the ones who win tomorrow’s buyers.

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Sean Toussi serves as the CEO and co-founder of Glo3D.com. He is an expert in new technology trends and the auto industry and is regularly featured in publications such as Forbes, Digital Dealer magazine, and UCD magazine. Additionally, he is speaker at NIADA conferences, NADA conferences, the UN economic forum, National Independent Auction Association (NIAA), and Motor Dealers Association of Alberta (MDA).