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Latest in: News

Service Clients Are Up For Grabs Online

Say hello to the new auto shopper: the digital driver. With the rapid adoption of mobile devices and…

Dealer News April 9

Sometimes, Just Ask the Question

Most of you reading this are either currently a sales manager or you were and are now a…

Leadership April 9

Your DMS and Schedules

During my last article, I discussed how a DMS is different than a standard accounting package or ERP.…

Dealer News April 9

Mazda’s New Advertising Restrictions and Penalties

Earlier this month, on February 3, 2015, Mazda North American Operations (MNAO) issued a new marketing compliance program…

Dealer News April 9

Risk-Based Pricing and Adverse Action Notices: When To Send

Believe it or not, I probably get more questions about adverse action notices and risk-based pricing notices than…

Sales and Finance April 9

Three Questions Your Digital Marketing Provider Doesn’t Want You To Know

I have a secret to share about digital marketing: you’re making it harder than it needs to be.…

Dealer News April 9

CRISP: The Easiest Phone Training You’ll Ever Use

Phone training. Two of the dirtiest words in the auto industry. In fact, I bet your latest phone…

Marketing April 9

Dealership Blame Game

Nobody stole the cookies from the cookie jar but we all know that when we played that little…

Marketing April 9

YES! You Still Need To Do a Daily Stock Order!

The factory is here to help you – not do it for you! At the risk of repeating…

Dealer News April 9