For a Profitable Service Department, Don’t Get Tired of Tires!
91% of service customers defect once they are out of warranty, and those are a dealership’s most profitable…
Dealer News December 17Latest in: News
Ways Customer Experience Can Drive Revenue Growth
Customer experience (CX) represents the perceptions picked up by your customers while they are associated with your brand.…
Dealer News December 14
ADESA Announces New General Manager at ADESA Buffalo
CARMEL, Ind. – December 10, 2018 – ADESA, a business unit of global vehicle remarketing and technology solutions…
Dealer News December 14
Freebie Friday: Don’t Over Celebrate
Bill Wittenmyer explains the importance of not over celebrating achievements in this edition of Freebie Friday.
Dealer News December 14
Cars.com Uncovers Insights about Holiday Shoppers
Holiday shoppers are more motivated to buy than they were in 2017. This is the key finding of…
Dealer News December 13
Who Need Sales Training? Bah Humbug.
Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and…
Dealer News December 13
Autotrader Names Best New Automotive Technology for 2019
ATLANTA, December 11, 2018 – Advancements in car technology are making vehicles safer and easier to drive, and with automakers…
Dealer News December 12
If People Buy From People They Like, How Do You Get Them to Like You?
It’s a well-known fact that people buy from people (or companies) they like. There are certainly many different…
Dealer News December 11
How to Address Declining Front-End Margins
When we are no longer able to change a situation, we are challenged to change ourselves – Viktor…
Dealer News December 11
