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Latest in: News

Interview with Andy Scott and Douglas P. Scott, Scott Family of Dealerships

Tackling the tough issues with grit and optimism is something the Scott Family has been doing for four…

Dealer News March 1

‘If We Cut it Back Then, We do not Need it Again’

Now that the recession seems to be easing a bit and dealers are picking up, especially in the…

Dealer News March 1

Lori Hammond, Internet Director of Sales, Conicelli Autoplex

Lori Hammond, Internet director of sales for Conicelli Autoplex, in Conshohocken, PA, has built from the ground up…

Dealer News March 1

Andy Scott and Douglas P. Scott, Scott Family of Dealerships

Tackling the tough issues with grit and optimism is something the Scott Family has been doing for four…

Dealer News March 1

Interview with Lori Hammond, Internet Director of Sales, Conicelli Autoplex

Lori Hammond, Internet director of sales for Conicelli Autoplex, in Conshohocken, PA, has built from the ground up…

Event News March 1

Your Service Waiting Area: Dentist Office or Customer Retention Tool?

(Bear with me here – this one will eventually come back around to the Internet sales team.) Today…

Dealer News February 14

When is a Factory Incentive Program Legal?

Mercedes Benz has announced the details of its holdback incentive program which will apply to all dealers. The…

Dealer News February 14

Menu Pricing: An Art or Science?

I just finished up an initial round of service advisor training for a large dealer group and was…

Dealer News February 14

Why Don’t You Do It a Different Way?

Last month, my article focused on helping you hold your people accountable to your service processes. Odds are…

Dealer News February 14