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Joe Elsasser, General Manager, Golling Chrysler Jeep Dodge

Golling Chrysler Jeep Dodge in Bloomfield Hills, MI, was one of automotive retail’s early technology pioneers piloting some…

Dealer News July 1

Wow! A Free Money-Maker

I discovered a well-written, easy to read, instructional paperback written by Gary Vann, the VP of Sales and…

Dealer News June 14

The Calm before the Storm

Business has picked up for most manufacturers and dealers this year and there is much optimism that we…

Dealer News June 10

Blind in Plain Sight — One Opportunity after Another Lost

How would you respond if one of your best friends during a social gathering came up to you…

Dealer News June 10

Mastering the Internet Sales Process

Are you completely buttoned down in your sales processes to manage the 12 key steps in Internet sales?…

Event News June 10

Where Did that Come From? Obsolescence You Didn’t Know Was There

Traditionally obsolescence has been defined as parts that have not had a sale in anywhere from six months…

Dealer News June 10

OEMs Continue to Play Hard Ball with Dealers

A number of going-forward GM dealers recently received an unexpected “welcome letter” from New GM.  The welcome letter…

Dealer News June 10

Will Large Deductible or Retentions Save You Premium Dollars?

Taking on higher deductibles and retentions may sound like an excellent way to save your dealership some serious…

Dealer News June 10

An E-Marketing Update

It’s hard to believe that virtually no one understood the concept of e-marketing just 15 years ago. In…

Dealer News June 10