Q

Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

Q

Latest in: News

A Story of Lost Loyalty….and How to Regain It

  Polston_Fixed Operations August10   The following is a true story. I took delivery of my new vehicle…

Dealer News August 1

Would You Be a Fan of Your Dealership on Facebook?

While there has been much written about every business’s need to dive head first into social media –…

Dealer News August 1

The Battle for the Right Lead Mix

I remember my first Consumer Reports customer. He came into the dealership looking for a used car, carrying…

Event News August 1

Chris Fousek, E-commerce Director, Village Automotive Group

The Village Automotive Group in Massachusetts first jumped on the Internet wave in 1999. They were even posting…

Dealer News August 1

Charles Oglesby, Asbury Automotive Group

A 40-year veteran of the retail business, Charles Oglesby has worked in every area of the dealership climbing…

Dealer News August 1

Hyundai’s Equus Requirements Ignore Many State Franchise Laws

Hyundai is the latest import manufacturer to insist that dealers provide a number of specific items at dealerships…

Dealer News July 6

The True Measure of a Leader

Pulitzer Prize-winning author Alexander Solzhenitsyn spent eight years of his life in prison for making a few disparaging…

Dealer News July 1

Life in the Fast Lane – Get Your Store to Its Full Potential

Listening to my iPod while mowing the yard this past weekend, the Eagles song “Life in the Fast…

Dealer News July 1

With History there is No Mystery

As all of you are aware for 28 years I have been teaching you in class that “every…

Leadership July 1