Voicemail – the Forgotten Tool
In past articles I’ve shared my belief that the best way to immediately improve sales is simply getting…
Dealer News August 1In past articles I’ve shared my belief that the best way to immediately improve sales is simply getting…
Dealer News August 1What is the impact of word choice on sales? In a word, dramatic. When a customer submits a…
Dealer News August 1Polston_Fixed Operations August10 The following is a true story. I took delivery of my new vehicle…
Dealer News August 1While there has been much written about every business’s need to dive head first into social media –…
Dealer News August 1I remember my first Consumer Reports customer. He came into the dealership looking for a used car, carrying…
Event News August 1The Village Automotive Group in Massachusetts first jumped on the Internet wave in 1999. They were even posting…
Dealer News August 1A 40-year veteran of the retail business, Charles Oglesby has worked in every area of the dealership climbing…
Dealer News August 1Hyundai is the latest import manufacturer to insist that dealers provide a number of specific items at dealerships…
Dealer News July 6Pulitzer Prize-winning author Alexander Solzhenitsyn spent eight years of his life in prison for making a few disparaging…
Dealer News July 1