The Menace of the Service Department – Collections
Most franchised dealers are not in the business of debt collection; but it is an occupational hazard. Without…
Dealer News April 8Latest in: News
Making the Conquest: Identifying and Converting Receptive Car Owners
As the Greek philosopher Heraclitus famously stated, “No one ever steps in the same river twice, for it’s…
Dealer News April 8
3 Indicators To Make Market-Smart Used Vehicle Pricing Decisions
At a recent dealer group presentation, a used vehicle manager asked me an astute question: “Dale, how can…
Leadership April 8
The Nuts and Bolts of the Auto Dealer Bond Claim Process
If you are a licensed auto dealer, you’ve surely dealt with obtaining a surety bond as a requirement…
Dealer News April 8
Embracing Discomfort in the Sales Process
When it comes to sales, embracing the uncomfortable aspects of the process is key. Top performers know this,…
Leadership April 7Carfax Helps Consumers Find The Right Car With The Right History; Car Fox Returns In New Ad Campaign To Spread The Word
With a little help from his friends, Car Fox is leading people to the revolution in online car…
Dealer News April 7
It’s a Wild Ride – Creating Family Member Employment Policies
“OK, it’s time for a break,” I yelled over the deafening shouts of three sibling shareholders and their…
Dealer News April 7
Is Your Dealership LOUD Enough to be Heard Online?
Focus on “share of voice” to turn demand into consistent conversions, sales. Did you meet your sales goal…
Dealer News April 7
Never, Ever Argue With Your Salespeople
Let me first point out the odds of becoming a sales manager in the automotive industry. There are…
Dealer News April 7
