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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

Q

Marketing & Advertising

Should ROI Be Attached to Every Marketing Activity?

Should ROI Be Attached to Every Marketing Activity?

While I do believe that trying to seek out a specific ROI on every single activity can become exhausting and demoralizing for most marketers, it’s true that marketing (as a whole) can and should be able

10 Ways to Turn a Lead Into a Sale

10 Ways to Turn a Lead Into a Sale

You are literally wasting your time and money if you can’t turn a lead into a sale. Two of the most common reasons prospects don’t end up buying include:

The Law of Reciprocity & Retail Automotive

The Law of Reciprocity & Retail Automotive

It’s no secret that the emergence of the digital age has leveled the playing field in the front end of the car business. Customers now have ready access to a plethora of information.

Family Matters in Car Dealership World

Family Matters in Car Dealership World

Greg Miller, son of the late iconic dealer Larry Miller, has bought his first dealership on his own – from another iconic dealer, Bob Baker who at 84 is just about out of the business after a long career.

The "90 Day Wonder"

The "90 Day Wonder"

I want to take a couple of minutes to discuss with you the phenomenon affectionately known as “The 90 Day Wonder”. For those of us unfamiliar with this phenomenon, let me ‘splain it to you.

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