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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Marketing & Advertising

Making Rejection Work in Your Favor

Making Rejection Work in Your Favor

When I speak to sales groups, the subject of rejection comes up often during our Q and A sessions. Rejection is a natural part of the business of sales, and it is critically important to learn how

Hire for ATTITUDE and GOALS, Train for SKILL

Hire for ATTITUDE and GOALS, Train for SKILL

During a recent conversation with a service manager at a high volume import store we had a discussion about how hard it is to get the right front line team assembled to handle the expected

The Merging Worlds of Technology and Cars

The Merging Worlds of Technology and Cars

The line between the technology and automotive industries is blurring. The rise of rideshare companies such as Uber and Lyft means that transportation is being tied ever more closely to your cell phone,

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