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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Marketing & Advertising

Facebook Wheels: The Ultimate Cyber Car Lot

Facebook Wheels: The Ultimate Cyber Car Lot

Frankly speaking, when and if the selling of cars via social media gets real traction it will be primarily through Facebook. Having run several successful consumer goods “mega-campaigns” on Facebook, I’ve seen first-hand the power of that platform. Buying $19-$49...

Interaction is Key: 5 Inventory Web Display Best Practices

Interaction is Key: 5 Inventory Web Display Best Practices

(Part 2 of a 4-piece blog series on vehicle merchandising) Continuing this vehicle merchandising best-practices series, I would like to discuss how to display your inventory online to its best advantage. As the old saying goes, “You never have a second chance to make...

Signs That Your Repair Shop Customer Service Needs an Overhaul

Signs That Your Repair Shop Customer Service Needs an Overhaul

Perhaps, the most important aspect of any business is customer service. In fact, it doesn’t matter what type of business you run, if you don’t have an efficient, excellent or dedicated customer service then you are teetering on the edge of disaster. As a repair shop,...

Does Your BDC Leverage Lead Data to Increase Sales?

Does Your BDC Leverage Lead Data to Increase Sales?

In the early days of internet lead departments, BDC representatives held the ultimate leverage: knowledge. Dealership websites presented far less information than they do now. Third-party sites had not yet taken off. Customers could browse and submit leads online, but...

5 Tips to Getting Your Customers to Sing Your Praises Online

5 Tips to Getting Your Customers to Sing Your Praises Online

According to a study by The Nielsen Company, 74 percent of consumers turn to review sites to find a local business to spend their money with. The same study found that people were overwhelmingly using Yelp as their review site of choice. As an auto dealership owner,...

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