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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Marketing & Advertising

You Don’t Have to Be Company 2nd to be Customer 1st

You Don’t Have to Be Company 2nd to be Customer 1st

While today’s businesses understand the need to provide an excellent customer experience, many don’t truly understand what customer experience means. What’s more, some don’t even realize they already have most of the things needed to provide a truly great customer...

Real Time Reviews Launches App Update

Real Time Reviews Launches App Update

Leader in online reviews and reputation management updates its app featuring employee tagging and extended enterprise capabilities FLAGSTAFF, Ariz. – Nov. 13, 2017 – Real Time Reviews, a leading online review and reputation management solution provider, has launched...

Warranty Claims and Internal Debits: Stop the Madness!

Warranty Claims and Internal Debits: Stop the Madness!

Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be dramatically higher. Whether your dealership “needs” the money or not, my guess is that the owner would...

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