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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Marketing & Advertising

3 Danger Signs Your Phones are Letting You Down

3 Danger Signs Your Phones are Letting You Down

by Tom Harsha, Chief Product Officer at CallRevu I often meet with auto dealers of all sizes across the U.S., and what I’ve seen is that very few realize how many opportunities they are missing due to unhealthy phone systems. Various research has shown that calls...

Don’t Set It and Forget It with IT

Don’t Set It and Forget It with IT

This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies

The Art of the Digital Deal

The Art of the Digital Deal

By Kelly Mulroney, SVP of Product & Engineering, Cox Automotive Amazon’s success proves that online shopping is here to stay. The retail giant has conditioned consumers to expect a full-fledged, seamless, and personalized digital shopping experience for the...

Going Paperless: A Win for Dealers and Customers

Going Paperless: A Win for Dealers and Customers

By Emil Banga, Senior Director of Product Management, Dealertrack F&I Solutions Cashflow improvement, efficiency, and regulatory compliance are all good reasons to shift away from paper for dealerships. Automotive dealerships are embracing technology to streamline...

7 Steps to Guaranteed BDC Success

7 Steps to Guaranteed BDC Success

By Mark Gilbert, CEO, Automotive Training Network A dysfunctional BDC can be significantly more harmful than not having one at all. Adding another layer of customer-facing employees through a BDC will almost certainly disrupt existing processes and requires change to...

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