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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Marketing & Advertising

Steve Cannon: Customer Experience Starts With Workplace Culture

Steve Cannon: Customer Experience Starts With Workplace Culture

Steve Cannon, CEO of Mercedes-Benz USA, gives insight on dealership culture. F&I and Showroom describe his outlook on social media stings and dealer engagement surveys that do trickle-down to the digital consumer, impactive for CRM. ORLANDO, FLA — Steve Cannon,...

AutoNation: Coast to Coast Under One Name

AutoNation: Coast to Coast Under One Name

AutoNation Dealership Group has made the move to re-brand all rooftops, say sources at  F&I and Showroom. Honda and J.D. Power comment on the successful marketing potential of AutoNation's tactics, and the company's one-of-a-kind multi-faceted national campaign...

Ford shelled out big bucks to lure away Farley, SEC filing says

Ford shelled out big bucks to lure away Farley, SEC filing says

Ford Motor  Co. paid a hefty sum to lure Jim Farley away from Toyota Motor Corp. in 2007,  according to a Securities and Exchange Commission filing Tuesday. Farley, 50, Ford's group vice president of marketing, sales, service and  Lincoln, agreed to come to the Glass...

Fiat won’t build Maserati in Detroit

Fiat won’t build Maserati in Detroit

Fiat SpA will not build a Maserati in Detroit after all. The Maserati Levante, which shares a common architecture with the new 2014  Jeep Grand Cherokee, was supposed to have been built at Chrysler Group LLC's  Jefferson North Assembly Plant starting later this year....

Cheapest New Cars to Own for 5 Years

Cheapest New Cars to Own for 5 Years

Kelley Blue Book, the car-pricing guide, has released its 2013 5-Year Cost to Own Awards. Their picks are based on the vehicles’ Kelley Blue Book Fair Purchase Price, expected depreciation, financing, gas, maintenance and insurance costs over the first five years of...

Cadillac CTS Adds Colorful Limited Edition Models

Cadillac CTS Adds Colorful Limited Edition Models

A pair of new performance-inspired, limited-edition models featuring custom paint will join the Cadillac CTS Coupe and V-Series product lines this year. The Silver Frost Edition will be a special run of 100 CTS-V Coupes featuring a special low-gloss matte paint...

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