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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Marketing & Advertising

Processes and the Strength of your Fixed Operations

Processes and the Strength of your Fixed Operations

As an overall view of Service, Parts, and Body Shops, many managers struggle with attaining the desired results as because they simply don’t have strong enough processes. Having been a Fixed Operations Director, I understand how this can happen. At the beginning, we...

What You Can Learn From Google Analytics Mobile Reports

What You Can Learn From Google Analytics Mobile Reports

What you can learn from Google Analytics mobile reports, according to Search Engine Watch. When the Internet was first used in households it was accessed through a cumbersome piece of technology, a desktop computer, and probably viewed on a CRT screen. These days we...

Infographic: The History of Hashtags

Infographic: The History of Hashtags

From Ragan.com, infographic: the history of hashtags. Hashtags are everywhere. They're on Twitter, Instagram, Facebook and Pinterest. They're even on "Late Night with Jimmy Fallon." But hashtags weren't always so ubiquitous. An infographic from Offerpop takes a look...

Millennials: Harder To Reach, More Impressionable

Millennials: Harder To Reach, More Impressionable

According to Marketing Daily, millennials are harder to reach and more impressionable. Reaching Millennials is harder than other generations -- what with all their multitasking and connected devices -- but the payoff for actually getting through to them may be...

It’s the Management, Stupid!

It’s the Management, Stupid!

"You want Loyd to do what? Jim, are you gone-to-the-grape?" asked Dr. Merlot, my friendly yet kooky sidekick, with disbelief. "For the last five years you have been deploying a plan to purchase your dad's stock and recruit talent. This place is starting to come...

Technology and Herding Cats

Technology and Herding Cats

Supervising the accounting office was my least favorite tasks as a CFO/controller. I'd rather create a new spreadsheet or write a report on our DMS system. I used the phrase "herding cats" to describe the difficulty involved in coordinating the efforts of so many...

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