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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Marketing & Advertising

Changing Consumer Behaviors in 2014 and Beyond

Changing Consumer Behaviors in 2014 and Beyond

Buying Trends to Know & Adapt to for Greater Sales It may be a “chicken and egg” dilemma -- is the Internet changing the way people shop for cars, or are shopping habits driving Internet trends? The point automotive marketers need to keep in mind is that consumer...

Keeping Your Privates Private

Keeping Your Privates Private

Protecting Your Dealership and Yourself As we dealers use the latest tracking software to better target our customers’ habits and preferences, we’re fast approaching a potential train wreck on this virtual pipeline of personal information gathering. Dealers need to...

6 ways you should NEVER shake hands

6 ways you should NEVER shake hands

6 ways you should NEVER shake hands, according to Ragan.com. You meet someone, you shake hands. But instead of the solid, firm and confident handshake you expect, you get a limp fish, a crushing gripper, or a sweaty slip. Getting your handshake wrong is a surefire way...

Leadership is Influence

Leadership is Influence

Learning to Connect With Your Team and Your Customers for Higher Sales, Better CSI and Lower Employee Turnover Leadership is Influence. Simply put, learning to better connect with your team leads to higher unit sales, better CSI, and lower employee turnover. “The key...

Make the Most of your Shop’s Social Media Efforts

Make the Most of your Shop’s Social Media Efforts

Make the most of your shop's social media efforts, according to Search Auto Parts. Social media offers collision repair businesses a great way to keep their name in front of their existing customers – and in front of all the people those customers interact with on...

Ignition switch recall engulfs GM

Ignition switch recall engulfs GM

Ignition switch recall engulfs GM, according to The Detroit News. One month after General Motors Co. announced a seemingly routine recall for older cars for ignition switch problems, the callback of 1.62 million cars linked to 12 deaths and 31 crashes in which air...

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