Technology has transformed how dealerships operate, making everything faster, smarter, and more automated. But in the pursuit of efficiency, it’s easy to overlook one important truth: behind every click, form submission, or online inquiry is a real

A collaboration between Reynolds and Reynolds, Volkswagen Group of America, and LaFontaine Automotive Group has introduced a new approach to vehicle service, combining cutting-edge kiosk technology with mobile service capabilities. This initiative, l

Today’s auto dealers face a myriad of frustrations, challenges, and obstacles, particularly tied to lengthy transaction times for car shoppers. The efficiency of these transactions is paramount, especially in light of current tariffs that pose a si

The automotive retail industry entered 2025 at a crossroads. The first quarter of the year did little to clear up that uncertainty. This year’s Q1 Haig Report showcases a market filled with optimism yet balances it with challenges emerging from tar

U.S. auto retailers have had a longstanding relationship with local commercial and business fleet customers, especially in the servicing of vehicles in the fleet. Rapidly changing updates to connected vehicle data is offering an opportunity for retai

The used car market is experiencing a wave of fluctuations and they’re not only restricted to internal combustion powertrains. After two years of consistent price declines, hybrids and electric vehicles (EVs) have seen surging prices in May, increa