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5 Retention Greats in Auto History
Like many of you, I like “Best of” lists. They can often be amusing, but also provide a…
Dealer News September 23
Are You Listening?
The stereotype of the car salesperson of yesteryear who didn’t let the customer get a word in edgewise…
Dealer News September 23
Drive Profits with Improvements to Your Wholesaling Process
As a half-full glass kind of person, I believe there are opportunities for franchised dealerships to thrive in…
Dealer News September 23
How Technology has Transformed Customer Service
Technology has increased by leaps and bounds. It’s also greatly improved our lives. This impact spills over into…
Dealer News September 23
Turn One-Time Visitors into Lifelong Customers
The objective for dealerships is profitable growth. All the things that dealers manage every day — customer interactions,…
Dealer News September 23
AUGUST AUTO LEASE PRICES INCREASE BY UP TO 54% ON SEVERAL VEHICLES
Several Brands Increase Lease Prices by up to 54% on Vehicles of All Sizes as New Model-Year Units…
Dealer News September 21
Don’t Miss Revenue Opportunities!!
It is widely known that Service is the lifeblood of all dealerships and, in many cases, keeps dealerships…
Dealer News September 21
How to Boost Your Recall Completion Rate
Today one of five vehicles on the road are under recall. This year alone there have been 46…
Dealer News September 21
Hello, Is It Me You’re Looking For?
I frequently write about how, in my opinion, dealerships would be wise to expand their thinking and change…
Dealer News September 21
