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Developing the Right Training Program
Whether you are training new sales consultants or just want to upgrade your sales team’s skills, deciding between…
Dealer News October 1The ABCs of Common-Sense Advertising
‘Tiny’ wrote me a great letter recently on the ABCs of common sense advertising. ‘Tiny’ is a lawyer-turned-car…
Dealer News October 1Get Rid of the Scripts – Master Communications
Business development seems to have many perceptions of its functionality. From my experience, Business development is more than…
Dealer News October 1Protect Yourself with Out of Area Deliveries
I’ve had the pleasure to travel to or live in other cultures, mostly because of my dad’s career…
Dealer News October 1Use of Non-OEM Parts in Repairs Could Expose your Dealership to Liability
Many dealerships perform bodywork and mechanical repairs on vehicles which have been in accidents. Generally these repairs are…
Dealer News October 1Customer Pay Service Work is Declining – That’s Great News for You
As an automotive professional, you always want to stay informed on the latest trends in the industry. Economic…
Dealer News October 1The Challenge of Scale, Span and Shift
Today’s progressive auto dealer faces three difficult challenges: limited scale, broad span and significant marketplace shift. How he…
Dealer News October 1Get Creative! Become an Automotive Story Teller
So, you’ve been assigned the responsibility to write the vehicle comments on behalf of your store. While this…
Dealer News October 1In Unfamiliar Territory You Need a Roadmap
With the end of 2010 in sight, it’s time for proactive dealers to begin finalizing their plans for…
Dealer News October 1
