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Digital Dealer

Insights

Leadership is the Difference Between (Internet) Success and Failure

I actually find it funny how often great leadership is the number one factor that drives a particular…

Dealer News June 1

Critical Decisions: Double your ‘Shows’ and Double your Demos!

I hope you’re off to a great day when reading this because I have some critical information to…

Dealer News June 1

NLRB Files Complaint Against Luxury Car Dealership For Unlawful Termination Over Employee’s FB Post

On Friday, May 20, 2011, the National Labor Relations Board filed a complaint against a luxury car dealership…

Dealer News May 24

Time Utilization For Us Dummies

Please don’t take offense to the oblivious title — it’s just “catchy,” but after evaluating this tidbit you’ll…

Dealer News May 20

Who’s Writing Your Online Ads?

I recently saw a vehicle advertised on a dealer website that caught my attention. This pre-owned car was…

Dealer News May 19

Does your Dealership Sell Transactions or Experiences?

I recently wrote a blog article entitled, “You Can’t Build a Great Organization Around Satisfied Customers.” In that…

Dealer News May 14

Study Shows Lead Response Practices Fall Way Short

Recently, my company conducted a mystery shopping study to gauge the status of dealer responses to customer price…

Dealer News May 4

‘Help Me’

Hello gang, welcome to spring.  Jim Ziegler and I started out writing in the first issue of Dealer…

Dealer News May 1

Believe It or Not, Congress Got It Right

We were nervous last year. The long-anticipated sunset provisions of George W.’s 2001 income and estate tax reform…

Dealer News May 1