PHILADELPHIA/CHINO HILLS, Calif. – May 18, 2017 – UpdatePromise, today announced an exclusive partnership with GoMoto, to combine the companies’ platforms into one fully embedded, DMS-connected consumer experience and engagement solution. With this innovative solution, automotive dealers and OEMs will now be able to provide their customers with seamless omnichannel automated, mobile and self-service kiosk experiences.
“At UpdatePromise, our solutions have always been aimed at enhancing the customer experience through convenience, speed and transparency, GoMoto’s kiosk solution is consistent with that vision.” Curtis Nixon, CEO and Founder of UpdatePromise said. “integrating our communications, payments and survey platforms with GoMoto’s kiosk solutions is an ideal fit for both companies.” As a result of the partnership, UpdatePromise’s customers will immediately gain access to GoMoto’s kiosk platform, while GoMoto’s kiosk customers will be able to incorporate the UpdatePromise Consumer Experience Lifecyle Solution.
The GoMoto Kiosk Platform is a cloud-based, customizable software and hardware system that creates comprehensive dealer-focused solutions that drives sales and provides customer captivating interactive technology in-store.
“We are thrilled to partner with a company whose vision and philosophies are aligned with ours,” Todd L. Marcelle, CEO and co-founder of GoMoto said. “Both companies have developed customer centric solutions that create demonstrable differentiators for dealers and OEMs. Together, we will be able to provide one integrated solution to accommodate all customer preferences.”
About UpdatePromise
UpdatePromise’s Consumer Experience Lifecycle Solution provides a cradle to grave service offering leveraging artificial intelligence and natural language processing to communicate with consumers. UpdatePromise’s solution is utilized by 18,000 automotive repair facilities; has been adopted by eight of the leading top 10 U.S. auto insurance companies and is approved by multiple OEMs for their integrated CSI services. UpdatePromise is based in Chino CA. For more info email [email protected].
About GoMoto
GoMoto develops progressive technologies for automotive service lanes and showrooms that modernize the dealership experience and drive customer engagement. The company’s turnkey hardware and software solutions complement the online shopping journey and empower customers to take control of the buying process after they arrive at the dealership. For more information visit GoMoto.
