Dealer OPS & Leadership
Dealertrack Acquires ASR Pro
Dealertrack Technologies (Nasdaq: TRAK) today announced the acquisition of substantially all of the assets of ASR Pro, a leading provider of web-based electronic multipoint-inspection and fixed operations services for automotive dealerships. Launched in 2004, ASR Pro...
U.S. Army Veteran and Automotive Sales Trainer Joe Verde Donates Over $77,000 to Help Place Canine Companions with Wounded Veterans
Joe Verde Sales and Management Training, Inc., today announced that company president Joe Verde has donated a total of $77,900 to the Wounded Veterans Initiative of Oceanside-based Canine Companions for Independence, a nonprofit organization that provides highly...
Automotive Compliance Consultants Offers Tips for Handling Toxic Troublemakers
Terry Dortch, president of Automotive Compliance Consultants, said today that dealers who permit toxic troublemakers – often a business’ top performers – to run riot unchecked could put other employees at risk and damage dealership reputation. It’s not likely a...
‘Til Death Do Us Part in the Repair Shop
'Til death do us part in the repair shop, according to Search Auto Parts. Until death do us part. That sounds kind of scary, but we all have heard that expression before. Most of the time, it refers to marriage. Marriage is defined as a formal union, a combination of...
Auto shops try to keep up with rising sales, recalls
Auto shops try to keep up with rising sales and recalls, according to The Detroit News. The wave of record-breaking recalls is keeping dealership service shops humming — and some dealers think it will only get busier heading into the fall. Service departments at...
Times Have Changed, But Ya Ain’t Seen Nothin’ Yet!
Most managers in the automotive industry have their nose to the grindstone, squarely focused on finishing the month ahead of projections. From dealers to general managers, from middle management to service advisors, from consultants to guys who write for Dealer...
Used Car Slang – Designer Slang Car Colors
Through all the years, it’s obvious that I probably had more exposure to more pre-owned managers and pre-owned department slang than anybody else in the industry. I am currently asked, especially by new managers, what it was like in certain decades. Going back and...
Congrats! You’ve Won a …Lawsuit!
Were you hoping to win a prize? Sorry, in my promotion no one wins, I just say that so you will come into my dealership. Doesn’t that sound awful? Unfortunately, it happens all too often in our industry. Dealers run sweepstakes where everyone is a “winner”. The ad...
Confounded Compliance!?
Having been a dealer, operated dealerships, and for the last decade or so consulted dealers on OSHA, F&I, identity theft and other worker and consumer protection laws, I know that thinking about and addressing compliance is no one’s idea of a holiday. Still, a...
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