Dealer OPS & Leadership
Weekly Management Meetings for Company Growth
In every class we hold, some of the most valuable things managers realize they can do to increase sales are to solve some lingering problems, do a better job of training, or do some of the simple things they already know how to do, and keep meaning to do – but just...
Are You Missing out on the Successor Right in Front of You?
"Loyd, thank you for coming to see me. Please sit down," Mr. John Doe, the elderly but fit gentleman, offered as we settled into his office. Settling back into his chair, he continued. "My accountant attended one of your succession planning seminars and suggested we...
The Digital Void with Service and Parts
Consider the following reality: There are 70,000,000 monthly aftermarket searches conducted on Google representing 525,000 customers EVERY MONTH! These 525,000 customers also represent potentially an additional 100,000 referral customers. These are staggering numbers....
Team Toyota Auto Group Doubles Overall Sales & Increases Revenue by $3 Million in a Single Year
What does it take to revolutionize an entire automotive group? Team Toyota’s strategy lies in loyalty, and depends upon strong sales and service customer retention. The group was able to increase their overall profitability, sales volume, and quality of customer...
Interview with Rick Niello – President of the Niello Company
Rick Niello is known as one of the automotive industry’s true gentlemen – a leader with character and integrity. As President of the Niello Company, Rick has built an organization that is known for being one of the best dealer groups to work for in the country. In...
Auto Industry Outperforms Other Industries in Comeback
Auto industry outperforms other industries in comeback, according to The Detroit Bureau. Few economic sectors have mounted a more impressive comeback from the financial crisis in 2008 than the auto industry, according to a new study by the Boston Consulting Group...
6 ways to be a superstar at work
6 ways to be a superstar at work, according to Ragan. Remarkable employees spend significant time helping others succeed: their companies, employees, customers, vendors, suppliers, etc. But remarkable employees also help themselves succeed, both for selfish reasons...
Auto brands must leverage mobile to reach millennials: study
Auto brands much leverage mobile to reach millennials, according to Mobile Marketer. The United States is shifting to a society defined by smartphones from one defined by cars, raising pressure on marketers to deliver experiences that reflect millennials’ fundamental...
Try Out Hyperlapse: Hot App Speeds Up Videos, Offering New Creative Possibilities
Hot app speeds up videos, offering new creative possibilities, according to AdWeek. Call it fast-food porn. Now that hyperlapsing is a thing, courtesy of Instagram, everyone’s videos can be seen at 12 times the normal speed. The Hyperlapse app is the latest gift to...
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