Dealer OPS & Leadership
3 Ways Technology and Transparency Are Transforming New Vehicle Retailing
It’s fair to say that the advent of new technologies and the rise of pricing transparency have forever changed the used vehicle business. Today, the most successful used vehicle dealers rely on technology/tools to determine the vehicles they should stock, the asking...
Applying Apple’s Sales Model to Your Dealership
There’s been a lot of buzz lately in regard to how to sell vehicles to Millennials. Yes, they are a different generation that grew up in a much different world than many of the more “experienced” sales guys on lots today. And yes, they’re armed with more research than...
Why You Should Start Taking Millennials Seriously
Why you should start taking Millennials seriously, according to NPR. In the U.S., people born between 1980 and 2000 now outnumber baby boomers, and their numbers are still growing because of immigration. This generation is already shaping American life, and in a...
Gifts To Close The Deal Or Say Thank You
You want to close the deal and customers know this. Contrary to fact, they think there are thousands of dollars between the MSRP and the dealer price so they are looking for all of the discounts and perk they can get. The reality is you are only making a few hundred...
Henderson Hyundai Retains 40% More Customers and Triples Monthly Net Profits
General Manager Kevin Szura has been in the automotive management profession for more than twenty-five years. His dealership, Henderson Hyundai, was averaging a solid net profit each month of approximately $150- $200 thousand as a result of strong leadership and good...
Interview with Bill Carmichael – Founding Partner, President, and CEO of Summit Automotive Partners
Bill Carmichael is Founding Partner, President, and CEO of Summit Automotive Partners, headquartered in Denver. Together with George Gillett, they have built Summit into one of the top 50 dealer groups in the country with 19 unique brands and 22 dealerships in 14...
Equifax Automotive Lender Customers Gain Access To Black Book Vehicle Value Data
Equifax Inc. (NYSE:EFX), a global information solutions company, announced that its auto lending customers will now have the added benefit of direct access to Black Book® vehicle value data and loan-to-value (LTV) model data. By incorporating Black Book data with...
Artificial Intelligence Technology is Changing How Marketing and Sales Organizations Interact with Leads
Conversica, the leading provider of sales conversion management software for marketing, inside sales and sales organizations, announced today that the use of artificial intelligence (AI) technology is changing how marketing and sales organizations interact with leads....
Who is responsible for tech productivity?
From Search Auto Parts: Who is responsible for tech productivity? Who's responsibility is it to make sure that technicians are productive? As you might imagine, it falls on everyone's shoulders in the shop. But there are individual ways you can make sure productivity...
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