Dealer OPS & Leadership
The Catch of a Lifetime
Say Goodbye to Short-Term Success with Shoppers It was the early 1980s. My grandmother wanted a new car, and was dead set on a Volvo. Some of you might remember the “Built like a tank” campaign — she was hooked. Well, my grandfather was the one who made most of the...
Keys to Preparing Your Successor
Just as there are many roads that lead to Rome, there are many paths that can be taken when it comes to preparing your successor. Many Dealers believe operational experience in the front and back ends of the business and participating in learning opportunities such as...
Are You Maximizing Your Virtual Inventory Strategy?
With a continuous supply of trades from new-car sales, as well as off-lease vehicles coming back onto the dealer lots, inventory management has become even more important for dealers and remarketers. Maximizing profit in these conditions offers new challenges,...
Auto/Mate Honored As One of The “Best Places to Work” Fifth Year In A Row By The Albany Business Review
Auto/Mate Dealership Systems has been honored as one of the thirty “Best Places to Work” in New York State’s Capital region by the Albany Business Review. It is the fifth year in a row that Auto/Mate has received the distinction. "After five years we don't take this...
Building Consumer Trust in Service
One of the largest obstacles that dealership service departments face is consumer mistrust. Articles with titles like “10 Tips to Avoid Auto Repair Rip-Offs,” and “Avoid Getting Ripped Off on Repairs and Maintenance” are constantly being published by reputable sites...
Interview with Mike Good – General Manager of Street Toyota
Street Toyota is the top selling dealership in both new and used in the Amarillo, TX market. But it wasn’t always like that. More than 10 years ago, the Toyota dealership with 37 employees was selling about 1,200 a year. Owner Joe Street, knowing he had to make a...
CASTLE AUTOMOTIVE: The No. 1 Retention Dealer for GM is Growing Market Share at Just $90 PVR
Joe Castle, a second generation car dealer from the Chicago area, purchased two under-performing dealerships in 2008. The stores were selling less than 50 total cars per month and were losing a combined total of $96,000 a month. In three months, Castle managed to turn...
The Hybrid Shop (THS) Joins Carfax Service Network
The Hybrid Shop (THS), global leaders in hybrid and electric vehicle training, education and battery conditioning, has joined the Carfax® Service Network. In addition to joining the Network, each participating location is automatically enrolled in the Carfax Service...
Dealership Winter Safety
Winter is coming and for dealerships that means more than winter sports and holidays. Unfortunately, with the change in winter weather, also comes additional safety risk, which also means additional safety preparedness. To maintain productivity and reduce injuries and...
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