Dealer OPS & Leadership
Technology – Who does your Taxes?
One of my favorite moments in the movie “Ghostbusters” comes at the end when the little accountant played by Rick Moranis, asks “Who are you guys?” and more importantly, “Who does your taxes?” When I heard that Warren Buffett's Berkshire Hathaway was buying the Van...
Vicarious Vision – Are You Really Listening to Your Successors
"Good morning, Jacob. Thank you for the fine dinner last evening. It was nice to spend time with you and Sandy. It is very apparent that you married above yourself." "Oh yes, Loyd. You continue to have an outstanding ability to pick up on the obvious," he responded...
Price: It’s More Important Now Than Ever…
Imagine the music from the movie ‘Jaws’. That ominous threat is exactly how most salespeople feel about PRICE when it comes up in the sale. I sure wish I could talk all of you out of being so afraid of price because as important as it is, it’s actually the least of...
Beggs on the Used Car Market 11 24 2014
Hello and welcome to this week’s edition of Beggs on the Used Car Market. This will be a short week in the market due to the Thanksgiving holiday. Hopefully in addition to the Black Friday crowds and sales at the big box retailers and electronics stores the excitement...
Service appointment coordinator charged with embezzling from AZ dealership
Service appointment coordinator charged with embezzling from AZ dealership, from Dealers Edge. It is a routine transaction in all car dealerships. Service customers pay their bills with a credit card and the store gets the credit. But sometimes, and for legitimate...
A Ford Quick Lane sized for Texas
A Ford Quick Lane sized for Texas, from Automotive News. On a clear day, you can see Pep Boys, Jiffy Lube and Firestone service shops from Planet Ford-Lincoln in Spring, Texas. With all that nearby competition, why are dealer Randall Reed and his partner, General...
4 Trusty Facebook Ads Strategies to Grow Your Page and Your Sales
4 Trusty Facebook Ads Strategies to Grow Your Page and Your Sales, from Kruse Control Inc.. By now, you’ve probably heard about Facebook ads. What you may not have heard about is how valuable they’ve become. Facebook has continuously improved the ads platform since...
5 Ways Your F&I Department Can Bring Customers Back to the Showroom
The majority of customers want to test drive before they purchase. This means the test drive is a pivotal visit, especially as the average number of customer visits to dealers prior to purchasing a vehicle has dropped from five to only one in some areas....
A Million Reasons to Behave
A Million Reasons to Behave, from Dealer Business Journal. Some “counts” (“causes of action,” in lawyer-speak) in a lawsuit permit a plaintiff to recover only so-called “actual damages,” or the amount that the plaintiff can demonstrate she is out-of-pocket as a result...
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