Dealer OPS & Leadership
Vboost and The Next Up Join Forces to Create the Next Great Guest Experience for Auto Dealers
Huntington Beach, CA – March 31, 2015 – Vboost Inc., (www.vboost.com), a viral marketing company focused on the auto industry, and The Next Up, (www.thenextup.com) a retail sales process proven to improve dealership sales,today announced they have joined forces to...
Team Incentives: How To Keep Employees Engaged, Optimistic
Team Incentives: How To Keep Employees Engaged, Optimistic, from Shop Owner. Over the last 15 years, since we started helping shop owners in 1999, I’m pretty sure I’ve seen every pay plan known to man. I’m also pretty sure that I’ve heard every possible variation of...
Two Different Leaders
Two Different Leaders, from Fixed Performance. Today let's look at two distinctly different leadership styles. The First style is called intimidation, where the manager of the department or dealership believes the best way to motivate somebody is to scare them. They...
Get Your Arms Around The Data In Your Dealership
Get Your Arms Around The Data In Your Dealership, from NCM Institute. Lately it seems I am unable to hide from the term, Big Data. I’m exposed to it in headlines, newspapers(a bit old school, but I still read them), magazines and yes, even blogs. But what does “big...
Telematics, The Connected Service Department, and The Future of Fixed Operations – The Impact of Technology
The number of mobile technology devices now exceed the number of people globally, and 75% of vehicles are projected to be connected by 2020. With new car ownership lifecycles being extended, defection to independent repair facilities remain a pain point to dealerships...
AutoNation, analytics company Zubie join to monitor cars’ service needs
AutoNation, analytics company Zubie join to monitor cars' service needs, from Automotive News. Some AutoNation Inc. dealerships’ service advisers will know which vehicles need fixing before they even talk to the driver, thanks to a new partnership with vehicle...
Millions to Learn why ‘Parts Matter’ Through Broad-Reaching New Digital Campaign from Federal-Mogul Motorparts
Millions to Learn why ‘Parts Matter’ Through Broad-Reaching New Digital Campaign from Federal-Mogul Motorparts, from Motor Age. Whether it’s a collision that could have been avoided, a loss of control caused by a broken steering component or an engine breakdown at the...
Managing Talent
Managing Talent, from Shop Owner. Are you working on your business or in it? This is a question that I challenge every automotive service center owner and manager to seriously consider. I can’t tell you how many times I’ve gone to a repair shop only to find the...
Avoiding a Supplies Surprise
Avoiding a Supplies Surprise, from Autonet. The relationship between the supplier and repairer is an important part of the repair process because having the replacement component is key to getting the job done right and within the allocated time. The process that...
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