Dealer OPS & Leadership

Fisker Launches New Customer Support Program, from GT Spirit. As part of its resurrection, Fisker Automotive has just announced a customer support program for current Fisker Karma owners. Justin Bieber will be pleased. Created for Karma owners around the world, the...

Tesla Motors Sells Used Model S Cars Online, from Tech News Today. The used car segment is an area that offers a lot in terms of profitability for Tesla The famous electric car maker, Tesla Motors Inc., has now started to sell the used versions of its Model S, through...

Parts Central Selects Autopart Business Management Software to Support Company Growth, from Virtual-Strategy Magazine. Warehouse distributor will deploy Autopart business management software in 50 company-owned and independent branches, facilitating growth with...

Managing End-of-Lease: An Inside Look, from Auto Remarketing. CARY, N.C. - The first three months of 2015 represented the best quarter ever for certified pre-owned sales, according to Autodata Corp., which said dealers moved 614,450 CPO vehicles in Q1. Not only did...

Higher gross in less time? Get the "Must Have" new car pricing tool, from Industry Week. There’s a lot of noise going on about software and tools that promise to do your job for you. As great as that sounds – and as good as inventory technology has become – key...

Last Mile: The New Frontier in the Retail Supply Chain, from Industry Week. If your supply chain strategy includes last-mile delivery, your success will begin with a review of how your inventory is deployed, postponed, configured and distributed across various...

The Recall Crisis: To a Scared Customer, an Apology can go a Long Way, from Driving Sales. For many consumers, cars are a necessity. They rely on them to get to work so that they can feed their family. They take their children to soccer practice and their spouses out...