Dealer OPS & Leadership
Does Your Dealership Need a Traffic Cop?
Have you ever run a red light? Did you do it by accident? Not paying attention? Did you need to because you were in a hurry? Or maybe you did because no one was around and you just felt like it.
Data That Shows Truck Prices Weakening
Vehicle pricing guide, Black Book, has new data that shows additional truck segments may be feeling additional pricing pressure, resulting in many trucks holding their values less than they have in previous years.
How One Dealership Found the Recipe for Success in Customer Engagement
Getting your customer’s attention and engaging with them can be a tough task these days. There is so much competition from other marketers — customers are constantly barraged with messages from
Rosner Auto Group Retains Helion Technologies to Aid with Dealerships’ Transition and Ongoing IT Services
Helion Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, announced today the addition of the Rosner Auto Group, based in
Auto/Mate Releases Free eBook: The Auto Dealer’s 10-Step Guide to Using Mobile Tablets in Service, Sales and F&I
Auto/Mate Dealership Systems announced today that it is releasing a free eBook for download, titled The Auto Dealer’s 10-Step Guide to Using Mobile Tablets in Service, Sales and F&I.
You Started a Blog, Now What? 6 Next Steps for Maximum Results
Doing something new is always uncomfortable. It elicits a whole range of emotions from fear and anxiety to being excited and enthusiastic. Starting a blog for your business is no walk in the park,
How to Combat Loyalty Program Fatigue
The average U.S. household now belongs to more than 18 loyalty programs, for a total of more than 2 billion memberships. That’s an awful lot of loyal customers. But, all these programs and cards
Protect Your Profits from the Unknown
By Jeff Faulkner, Partner, The Rawls Group History tells us that we can lose what we make, in an instant. Looking back just a few short years ago to 2009-2011, it is easy to remember the pain, as countless dealers lost franchises and many lost it all. Those who were...
Car Dealer Overtime Case: From Service Desk to High Court
WASHINGTON (April 18, 2016) — A shorthanded U.S. Supreme Court this week will take up the case of five auto dealership service advisers who sought overtime pay for their 55-hour workweeks. It is a dispute that could have big implications for car dealers and their...
Join us for Digital Dealer Las Vegas 2021