Dealer OPS & Leadership
Helion Technologies Receives Partner Certification from ShoreTel, a Leading Unified Communications Solution for Auto Dealers
Helion Automotive Technologies announced today it has received a UCSE Tier 1 Support Certification from ShoreTel, a leading provider of business telephony and Unified Communications (UC) solutions
Increasing Service Revenue Is All in the Details
The service department is typically the largest revenue source for a dealership. In some cases, service departments carry the dealership and keep it in the black. Yet, no matter how much revenue
How Two Birds with One Stone Protects Your Investment
Have you ever considered targeting your sales and service customers simultaneously? Try placing a service offer in with your next sales mailer. I promise you’ll be happy with the results.
Wish Them Well, But Ask, “What The Hell?” – How to Capitalize On Exit Interviews
Well, you know it’s inevitable. Eventually some in your dealership will leave, either voluntarily or involuntarily, but will exit nonetheless. Instead of just allowing people to ride off into the sunset,
DealerSocket Integrates with ProPay to Expand Independent Dealers’ Payment Processing Options
DealerSocket’s FEX DMS has added to Independent dealers’ payment processing options by fully integrating with ProPay’s LenderPay platform, a leading credit processing platform for complete,
AutoLoop Appoints Alex Eckelberry as Chief Operating Officer
AutoLoop, LLC, the leading provider of auto industry marketing and customer relationship management solutions that successfully drive the Sell,
DRIVIN and Black Book to Host Joint Webinar: Grow Revenue with the Right Inventory
DRIVIN, a premier service for automotive dealers that utilizes data to help sell, source, acquire, and deliver quality used vehicles for its dealer partners,
Dangerous Recalls May be Leaving your Service Lane Unrepaired
In my last few blogs, I’ve discussed how to handle recall customers and why dealers should embrace them rather than be afraid of them. We’ve also reviewed new and used car recalls, along with
The Writing Is On the (Facebook) Wall but May Not Be for Long
Words, both written and spoken, have been the primary form of communication for centuries. We use them to share news and stories, comfort loved ones and to connect with long distance friends.
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