Dealer OPS & Leadership
So You Want a Modern Recon Department
If you recondition 75 or more a month, the effort should turn a profit for the dealership, not leak it, as so many reconditioning department processes unfortunately do.
Transform Customer Experiences & Stand Out From the Crowd
Picture yourself walking on a crowded New York City street. Everyone blends in…except for those who don’t. Those who stand out have one or more characteristics that usually get them noticed—no matter how many people are around.
Bark If You Like SUVs
With so many people bringing their dogs along for the ride, the canine crowd factors into car shopping, including test drives, says a new survey.
My New Car Buying Experience
I was excited about buying a nice new car, but like many of your clients, I was dreading the process. As a service advisor trainer who specializes in teaching the differences between
Volkswagen Diesel Car Drivers Choosing Buybacks Over Fix-its
To date, according to Automotive News, almost half of 475,000 owners and lessees of Volkswagen AG diesel cars sold in the U.S
Automotive Technology Accelerates Beyond the Curve
For decades, the automotive industry was a technological backwater full of missed opportunities. Now, automakers worldwide are responding to new challenges with high-tech solutions.
Protect Your Automotive Industry Intellectual Property or Else
With an increasingly competitive marketplace challenging traditional business models, protecting intellectual property in the automotive industry has never been more vital.
Stay out of the Trash by Training Your Customers
When I consult with dealers about service mailers, I often find that their approach contradicts what they’re looking to achieve.
![Work On Yourself Wednesday : Is Everyone Singing The Same Song? [VIDEO]](https://digitaldealer.com/wp-content/uploads/2016/08/img-iseveryonesinging-400x250.png)
Work On Yourself Wednesday : Is Everyone Singing The Same Song? [VIDEO]
Are all your teammates in alignment with where you want to go?
Join us for Digital Dealer Las Vegas 2021