Dealer OPS & Leadership
Used Car Market Insights – Week of August 16, 2016
This week’s Black Book Market Insights report shows that overall car values continued to face significantly higher depreciation compared with trucks, particularly luxury segments. However,
AT LAST: Attribution Claims its Throne
It’s an exciting time in digital history. Automotive marketers are finally catching on to the critical importance of attribution – AND more importantly, the associated consequences if accurate
Former AutoNation Vice President, Christopher Glenn, Joins motormindz as Senior Partner
motormindz, Inc., a global automotive professional services and technology accelerator, announced today that former AutoNation officer and Vice President, Christopher Glenn will join
So You Think You Have Customer Loyalty Figured Out…Not so Fast!
You may think that simply because you offer an excellent customer experience, your customers will be loyal… but what is really happening? Is it possible that YOUR definition of a great customer
Technology Companies Continue Their Automotive Invasion
As we have written about before, the difference between technology companies and automotive companies is getting smaller and smaller. That trend continues to progress.
Tearing Down Dealership Silos
Retail expert says dealerships are fertile grounds for the morale-killing, business-destroying silo mentality. He offers four recommendations for righting the ship.
Change for Dealerships Is a Must
Change is inevitable. For dealerships and every other business, change is driven by shopper needs in the marketplace, and businesses that don’t change to accommodate consumers will fall
Majority of Car Shoppers & Drivers Interested in 12-Month Lease Offers from Dealers
Swapalease.com, the nation’s largest car lease marketplace, unveiled new data today that show car shoppers are more interested in shorter-term lease options, compared with the traditional
Kevin Frye Reviews Digital Dealer 21 Las Vegas on DealerRefresh
When it comes to event reviews, few dealers (if any) provide the insight, candor, and memories as Kevin Frye, eCommerce Director at the Jeff Wyler Automotive Family
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