Dealer OPS & Leadership
For Loyalty, All You Need Is Love
As technology has caused a significant shift in consumer interactions and desires, retailers have to follow suit in order to retain the consumers’ business. Customer loyalty is an increasingly fickle thing
myKaarma and MDL autoMation Announce Partnership and Integration
myKaarma, the cloud based conversational commerce software that’s revolutionizing the auto service industry and MDL autoMation (MDL – formerly MyDealerLot), a leader in RFID and License Plate
A Marketplace of Empowered Consumers
Today’s automotive consumers are more educated than ever, and that plays an enormous role in how they interact with your dealership. Shoppers expect even more from your team
7 Smart Moves to Engage Employees in Social Media
Have you recently come ’round to the idea that social media needs to be an integral part of your business strategy? Social is great for creating consistent, genuine interest in brands and local businesses.
Seven Call Stats That Every Dealer Needs to Know
My friends at CallRevu are allowing me to share some interesting statistics from their most recent 2 million call report. This quarterly report aggregates data from over 1,200 dealerships
Auto/Mate Employees Surpass 1,000 Years Combined Experience Working in Auto Dealerships
Auto/Mate Dealership Systems announced today that with its latest round of hiring, its employees have surpassed 1,000 years of combined experience
Customer Service: Your Customers Aren’t Going To Take it Anymore
One click ordering. Buy it now. Same day delivery. Dash buttons where all you have to do is press a button and the item is shipped. You can even place orders through Amazon’s Alexa with a voice command.
Anticipation Is Not What’s Making Them Wait – It’s Inefficiency!
Recently I’ve seen several blogs and articles about the customer experience and an article in Automotive News really caught my attention and sparked my interest.
![Hard Facts: How to Increase YouTube Video Views [VIDEO]](https://digitaldealer.com/wp-content/uploads/2016/11/HardFactsHeader-111816-400x250.png)
Hard Facts: How to Increase YouTube Video Views [VIDEO]
Have you ever wanted to increase the number of views on your YouTube videos? Of course you have! Who wouldn’t? But when there are over 100 hours of video uploaded to YouTube
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