Dealer OPS & Leadership

Dealerships across the U.S. are faced with the same challenge day-after-day: keeping CSI scores at sky-high levels. However, this is easier said than done. With nearly all dealerships training

In this short video blog, Clarivoy CEO Steve White shares the one question that every dealer should ask of any PPC vendor that they are considering.

On this episode we are going to talk about experience again and how your customer doesn’t care about how many cars you “sell”.

While sitting in my client’s service manager office recently, I overheard this conversation between an elderly lady customer and a very young female quick-service writer.