Dealer OPS & Leadership
6 Keys to the Car Dealership of the Future from NADA 2017
I recently had the opportunity to attend the National Automobile Dealers Association convention in New Orleans as a guest of CDK Global. This year marked the 100th anniversary of the event.
Auto Lease Credit Approvals Rate Drops Heading Late Spring
Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 60.0% approval rate for April, a 20.0% decrease from March (75.0%).
Houston-Based Powersports Dealer Group Stays Ahead of the Curve in Digital Marketing
Team Mancuso PowerSports, a seven-location dealership group, comes from humble beginnings. It all started with a small gas station turned into a Harley-Davidson dealership,
Why are Consumers So Ambivalent about Bringing Recalled Vehicles into Your Dealership?
There are currently more than 63 million recalled vehicles still on US roads and highways, which is surprising when you consider that recall repairs are at no cost to the consumer.
3 Quick Tips for Handling Declined Service
Service customers frequently decline some, or all the recommended services, which can be very frustrating to advisors. While it shouldn’t be a service advisor’s job to “find” things to recommend,
Strengthening Internal Controls to Prevent Fraud
Fraud is often not detected until after the crime has been committed. According to the Association of Certified Fraud Examiners (ACFE), the average time it takes to identify fraud is 18 months
Is Your Dealership Taking Advantage of AI?
Rapidly changing family dynamics have impacted the way Americans buy cars. As a result, car dealer’s success hinges largely on how one critical market segment—women car buyers—engages.
![Witt’s Wise Words: Change The Word Change The Result [VIDEO]](https://digitaldealer.com/wp-content/uploads/2017/05/img-changetheword-400x250.png)
Witt’s Wise Words: Change The Word Change The Result [VIDEO]
ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few small terminology changes that will positively impact consumer experience
![Genuine Systematic Followup [VIDEO]](https://digitaldealer.com/wp-content/uploads/2017/05/img-genuine-systematic-followup-400x250.png)
Genuine Systematic Followup [VIDEO]
myKaarma Founder & CEO Ujj Nath explains the importance of genuine systematic follow up for dealerships.
Join us for Digital Dealer Las Vegas 2021