Dealer OPS & Leadership
Research Reveals Up-Caring to Be 3x More Effective Than Up-Selling
I recently read a quote from an unknown source that said, “don't cling to a mistake just because you spent a lot of time making it.” Great advice! The mistake is in the past and is sunk, so move on. Great leaders get-it and don’t sink their future by holding on to...
LEASE CREDIT APPROVAL RATES RISE TO 65.2% IN FEBRUARY
Healthy Lease Approval Rating in February Driven By Increase In Shoppers of Payments Under $499 Per Month CINCINNATI, OHIO (March 7, 2018) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 65.2% approval...
4 Myths About Responsive Web Design Debunked
Responsive web design as a mobile-first strategy has been floating around for a while, and more and more dealer websites are getting odn board with it. But there are still a few hesitating to jump on this band wagon, and I think it might have something to do with the...
Work On Yourself Wednesday: Listening & Control
This week on Work On Yourself Wednesday, listening doesn't mean giving up control.
Interview with 2018 NADA Chairman – Wes Lutz, Owner, Extreme Chrysler-Dodge-Jeep-Ram
NADA Chairman Wes Lutz, owner of Extreme Chrysler-Dodge-Jeep-Ram, has been in the retail-auto industry for more than four decades. Prior to his selection as NADA chairman, Lutz was 2017 vice chairman and before that led the organization’s regulatory affairs committee....
Dealer-FX Releases Customer Connect 3.0, Enabling Dealer BDCs to Utilize Text, Email and Phone to Drive Effective Outbound Campaigns and Customer Communications
Transforms BDCs Into Powerful Retention, Efficiency And Profit Drivers Toronto and Detroit, March 7, 2018 – Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, announced the release of Customer Connect 3.0, an...
SANTANDER CONSUMER USA AND AUTOGRAVITY WORK TO TRANSFORM THE CAR-BUYING AND FINANCING JOURNEY
Santander Consumer USA’s finance offers are now available on the AutoGravity mobile application DALLAS, MARCH 8, 2018 – Santander Consumer USA Holdings Inc. (NYSE: SC) today announced it has reached an agreement with automotive technology leader AutoGravity to...
How to Promote Tentpole Events on Facebook
A ‘tentpole’ event at your dealership is one of those big-deal events that you really want to be successful. It could be a sale, holiday event, new product promotion or a community event that you’re sponsoring. Tentpole marketing is a strategy that generates social...
Xtime Partners with Digital Dealer to Recognize Industry’s Top Customer Experience
March 6, 2018 - Xtime is partnering with Digital Dealer to present the Customer Experience Excellence Award at Digital Dealer’s Conference & Expo in Orlando on April 10-12. At Xtime, we are proud of this partnership at the conference, which recognizes the...
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