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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Dealer OPS & Leadership

Hard Facts: How to Create Gmail Catalog Ads

Hard Facts: How to Create Gmail Catalog Ads

We all want to capitalize on product-specific, service-specific marketing options to get our message, service or product out there. On Facebook one of the ways we can accomplish this is with the carousel ad format; we’ve talked about using those before BUT this week...

Don’t Lose Leads to Bad Browser Compatibility

Don’t Lose Leads to Bad Browser Compatibility

It’s a wide, wide web out there, and there are lots of tools and resources you can use to reach your potential new clients, but are you making your site available to them all? If you’re not considering multiple browsers while designing your site, then that’s a...

Mainstream Car Segments Holding Prices

Mainstream Car Segments Holding Prices

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market Insights report shows a...

Subscribe and Drive – Is Auto Subscription the Way of the Future?

Subscribe and Drive – Is Auto Subscription the Way of the Future?

As modern-day consumers expect more flexibility for their transportation needs, does the traditional model of car ownership or leasing best meet their needs and expectations? Perhaps auto subscription is the best solution for the driver that desires flexibility and no...

Harassment: The Dizzying Costs for Your Dealership

Harassment: The Dizzying Costs for Your Dealership

Imagine what your company could do with an extra $100,000. How would you spend it? You could purchase a sophisticated piece of equipment. You could upgrade your showroom, or hire two new full-time employees, or fund an advertising campaign, or buy dozens of new...

Don’t Forget Mr. & Mrs. Cellophane!

Don’t Forget Mr. & Mrs. Cellophane!

People are motivated by many different things. Some by money. Some by time off. But one of the most universal ways to motivate an employee is by recognition. For the most part that recognition comes from external sources; perhaps a customer compliments the employee...

The Golden Rule for Change and Improvement

The Golden Rule for Change and Improvement

The automotive industry as we know it is undergoing a transition. From electric cars, to ride sharing, to autonomous cars, the landscape is rapidly changing. With consumers demanding convenience, and technology that radically changes the customer experience, we should...

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