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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Dealer OPS & Leadership

Creating Rock Star Sales Professionals

Creating Rock Star Sales Professionals

We all want to have a rock star sales team! So why is it so hard to have one? Most likely it’s because we keep doing the same old thing when it comes to building our team. We search for quality people, hope for the best and replace the people that wash out along the...

Think Efficiency isn’t the Answer? Check out this Story!

Think Efficiency isn’t the Answer? Check out this Story!

According to a recent article in Automotive News, Motorcars Honda in Cleveland Heights, Ohio, believes that the future of franchise dealership profitability lies in efficient vehicle service, and as a result it’s service department is bustling. So, what did they do?...

Service Conquest: Success is in the Data

Service Conquest: Success is in the Data

As new vehicle sales profits become more difficult, it is important to increasingly turn your attention to growing your service business.  Dealers are rightly interested in finding new service customers to replace lost customers. However, service conquest is very...

MetroGistics Hires John Heimann as Associate Vice President of IT

MetroGistics Hires John Heimann as Associate Vice President of IT

St. Louis, March 27, 2018 – MetroGistics, a leading provider of automotive logistics services, has hired John Heimann as associate vice president of information technology. Heimann has 28 years of experience managing IT and integration projects, including 20 years in...

Strongest Week for Used Cars in Two Years

Strongest Week for Used Cars in Two Years

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market Insights report shows that...

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